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Frequently asked questions

  • CAN I CANCEL MY ORDER?
    Can i cancel my order? Yes, you can cancel your order when it is in Order in progress. Please note that orders in shipped status cannot be canceled. My orders was prepaid, how will i get a refund? If your order is prepaid, Your refund will be process into your payment bank /card account. if you are registered member, it may take 3 - 7 business days, if you are not, it may take 5 - 12 business days for you to be credited back to your account.
  • FREQUENTLY ASKED QUESTIONS
    JPMAN MAIN OFFICE/PICK UP POINT? Located at plot 221 old Refinery road, Elelenwo , Opp Radio River Port Harcourt
  • JPMAN stands for what?
    Japanese man
  • what products do Jp man deals on?
    Jp man deals on different kinds of products, e.g Home appliance, toys, electronics, beauty, home & Kitchen, tools, office equipments, industrial equipments, mobiles, fitness equipments, home decor items, e.t.c
  • Concept ?
    Jp man was borne out of experience acquired living in Japan for many years, 70% of our products comes from Japan or made by Japanese company. we offer products of Japanese standards and we source products that are uniquely used in Japan, you will find it hard to get it anywhere in the world
  • How do i register as a member?
    go to www.Jpman.online, if you are a new member press "Log In "and click" sign up with your email"then put input your email address and create your own password, mark the "you are not Robot" then sign in
  • forgot password?
    click on "Forgot Password" Then enter your email address and click again ''Create password" Please check your email ,if you couldn't find it please check your spam and click on the link sent to you to create another new Password
  • DELIVERY / SHIPPING TIME LINES
    JPMAN EXPRESS 1 - 4 Business days STANDARD SHIPPING 4 - 8 Business days SHIPPED FROM OVERSEAS 15 - 25 Business days NIGERIA POSTAL SERVICE 25 - 40 Business days
  • PAYMENT GATEWAYS
    Pay securely via your Mastercard, Visa and Verve cards, Banks transfer and Paypal. Cards payments are supported by all banks. NOTE: There is also an option of Manual payment method.
  • HOW TO PLACE AN ORDER DIRECTLY/USING SEARCH ENGINE?
    click the items you like or search for an item using the search bar compare prices add to your cart then proceed to checkout for payment
  • Order/purchase/buying for Non-members?
    If you are buying two[2] or more products, choose the product you want to buy and click"Add to cart" Then continue shopping until you add all the products you wanted then click"View cart"and press "Check out' {1} Then fill in your Name, Address and Phone Number, Then press "Continue" {2} We have two {2} delivery methods, standard shipping and picking up from the store. If you want it to be shipped to your location please choose "Standard Shipping "which is chargeable but if you want to pick it up by yourself, which is free of charge then choose "Store PickUp point" NOTE:Order worth more than 10,000 Naira is free of charge..
  • Order/purchase/buying for Members who had registered their full information?
    If you are buying two[2] or more products, choose the product you want to buy and click"Add to cart" Then continue shopping until you add all the products you wanted then click"View cart"and press "Check out' {2} We have two {2} delivery methods, standard shipping and picking up from the store. If you want it to be shipped to your location please choose "Standard Shipping "which is chargeable but if you want to pick it up by yourself, which is free of charge then choose "Store PickUp point" NOTE: Orders worth more 10,000 Naira is shipped free of charge
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